This Privacy Policy describes how MetaLumna Ltd (“we”, “us”, or “our”) collects, uses, and shares information when you use our website and services to:
- Subscribe to our newsletter
- Contact us via email
The MetaLumna website https://metalumna.com is operated by MetaLumna Ltd a company registered in England and Wales. Company No: 14940303, Registered Office: 85 Great Portland Street, First Floor, London, W1W 7LT
Information We Collect
When you use our website and services, we may collect the following information:
- Personal Information: We may collect personal information such as your name and email address when you contact us or join out mailing list.
- Usage Information: We may collect information about your use of our website and services, such as your IP address, browser type, and operating system, in order to improve our platform and provide a better user experience.
- Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about your browsing behaviour on our website, such as the pages you visit and the links you click. We use this information to personalize your experience and provide you with targeted advertising.
How we use your information
We may use your information for the following purposes:
- To improve our platform and provide a better user experience.
- To communicate with you about your account and our services, including sending you email notifications about updates to our platform, its terms and conditions and usage policies.
- To personalize your experience and provide you with targeted advertising.
- Comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people. Please refer to the Disclosure of Data section for more details.
- Maintain and enhance the safety, security, and stability of the Platform by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).
How we share your information
We may share your information with the following third parties.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment and data processing, data analytics, authentication, cloud storage and customer support.
- Mailchimp: We may use Mailchimp to share a newsletter with opt-in subscribers. For more information on their privacy practices, please visit the Mailchimp (Intuit Global) Privacy Policy web page: https://www.intuit.com/privacy/statement/
- Vercel: We may use Vecel for website hosting and front end processing. For more information on their privacy practices, please visit the Vercel Privacy Policy web page: https://vercel.com/legal/privacy-policy
- Google Cloud Platform (“GCP”): We may use GCP to store data, host API. For more information on their privacy practices, please visit the GCP Privacy Policy web page: https://cloud.google.com/terms/cloud-privacy-notice
- Google Analytics: We may use third-party Service Providers such as Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
- Legal Requirements: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others, or to prevent fraud or illegal activity.
Your Choices
You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email. You may also disable cookies in your browser settings, although this will affect your ability to use our website and services.
Data Retention
We will retain your information, for as long as necessary to provide our services to you and as required by law.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Business Transaction
If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend our rights or property.
- To prevent or investigate possible wrongdoing in connection with our services
- To protect the personal safety of users of our services or the public
- To protect against legal liability
Legal basis for processing personal data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), the legal basis that we have for collecting and using the personal information described in this Privacy Policy, depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
- To comply with the law
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at legal@metalumna.com.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Children's Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from, we will take steps to remove that information from our servers.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “policy date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at legal@metalumna.com.